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Would you like to be removed from a Catchwind List?
Simply enter your phone number in the space provided below. If you cannot remember your pin, simply type your phone number, then click "send pin".
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How much does this cost?
Catchwind does not charge you, the end-consumer, anything to receive a message. However, depending on your specific wireless carrier and pricing plan/package, you may be charged a standard rate for sms messages sent and received. The average price for sending and receiving sms text messages ranges anywhere from free to 20 cents. Please contact your wireless carrier for exact charges and information.
Please note that as of the date of this notice, Catchwind does not support/run Premium Rate Campaigns. If your cell phone bill has charges that you do not recognize, Catchwind is not responsible for those charges. We are happy to help you identify the offending short code, but it is not from Catchwind and we cannot help you get a refund.
Opting-Into a List (joining)
You can join a list at any time by sending a text message to the short code for the campaign. This typically includes a short code (such as 72466) and a keyword (a message). Each campaign will have a unique short code and keyword.
Opting-Out of a List (unsubscribe)
We take great care to ensure that messages are only received if a person opts-in, or asks for them. From time to time, an error may occur. If you are currently receiving messages from a Catchwind client or Short Code (5-Digit Number), please see the notes below or call us directly.
You can stop all Catchwind alerts at any time by sending 'stop all' to the short code for which you are receiving alerts.
We are compliant with all U.S. Carriers; each message you recieve from a Catchwind client will have instructions for opting out. For example, reply 'stop' to quit. If your phone does not allow you to reply, simple create a new message to the same short code with the 'stop' reply.
Catchwind Web-based Unsubscribe
On the left hand side of this screen, use your 10-digit phone number and PIN to manage your subscriptions. If you don't have a PIN yet, simply put your phone number in the first space and click the link below the Submit button.
Catchwind Unsubscribe Toll-Free Number
Call us at 866-440-1313; choose opt 4 for support and leave a message with your mobile number and the nature of alert you received (company, context of message, etc).
We have the following support options to best serve you. If you have a technical question, please send an email to support@catchwind.com (All emails are answered within 2 hours, Monday - Friday, 8:30am - 5:30pm CST.
If this is an after hours emergency, please see Catchwind Welcome Kit for detailed information or call us at 866-440-1313.)
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Timely. Relevant. Desired. Mobile Marketing Intelligence, by Catchwind.
